Refunds

Refund Policy

  • The time taken to process all refund requests will not be more than 7 working days.
  • Furen International School adopts the Refund Policy as per the Standard Student Contract as set out by the Committee for Private Education (CPE). This policy will act as a framework in guiding the implementation of detailed refund processes and procedures for the withdrawal due to non-delivery of course, withdrawal due to other reasons and during cooling off period.

Refund for Withdrawal Due to Non-Delivery of Course

Furen International School will notify the student within 3 working days upon knowledge of any of the following:

  • Does not commence a course on the course commencement date
  • Terminates a course before the course commencement date
  • Does not complete a course by the course completion date
  • Terminates a course before the course completion date
  • Has not ensured the student meets the course entry or matriculation requirement as set by Furen International School stated in Schedule A of the standard student contract within any stipulated timeline set by CPE
  • The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA)

Furen International School will also notify the student within 3 working days if it has cancelled the course due to insufficient intake.

The student will be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the student decide to withdraw, within 7 working days of the above notice.

Refund for Withdrawal Due to Other Reasons

If the student withdraws from a course for any reason other than those stated in Clause 2.1 of the standard student contract, Furen International School will refund an amount based on the table in Schedule D of the standard student contract within 7 working days of receiving the student’s written notice of withdrawal.

Refund During Cooling-Off Period

Furen International School will provide the student with a cooling-off period of 7 working days after the date of contract signing by both parties.

Furen International School will refund the student with the highest percentage (stated in Schedule D of the Standard Student Contract) of fees already paid if a written notice of withdrawal is received within the cooling-off period, regardless of whether the student has started the course or not.

Refund Table

% of (the amount of fees paid under Schedules B and C) If Student’s written notice of withdrawal is received:
100% More than 30 days before the Course Commencement Date
50% Before, but not more than 30 days before the Course Commencement Date
25% After, but not more than 7 days after the Course Commencement Date
0% More than 7 days after the Course Commencement Date

Non-Refundable Fees

The application fee paid will not be refundable.

Details on the procedures for refund are available in the online version of our Student Handbook which can be found here.